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Questions I’m forced to answer as a photo lab employee


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Questions I’m forced to answer as a photo lab employee

Graph by: LinkMoo via Graph Jam Builder

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» 66 TPS Reports

  1. Me says:

    Didn’t know they still had those labs.

  2. History Teacher says:

    When was the battle of 1812?

  3. jti says:

    But seriously, how long does it take?

    • Gre says:

      At the place I used to work, about 22 minutes if we put it straight to the front of the queue and then hauled ass.

      • Me says:

        Wouldn’t it depend on how many prints?

        • Gre says:

          This was back in the day of actual film, but not really – the difference between 24 and 36 was quite small in the grand scheme.

          Actually whether the negatives were over- or under-exposed would make a bigger difference.

      • Jayme says:

        Haha, luck you. The place I used to work (Wal-Mart) it took, on average, about an hour and 15 minutes. This graph would be way better if the question wasn’t so necessary in so many places.

  4. Bee says:

    For more stupid customer questions go here: http://notalwaysright.com

  5. Bridgekeeper says:

    What… is the air-speed velocity of an unladen swallow?

  6. woodsrider says:

    Maybe it’s not such a stupid question. I have gone to the “1 hour photo” at my local CVS several times only to find that my photos were NOT ready in the alloted 1 hour time frame. I just love it when I have to make 2 trips.

    • Simpson, Lisa says:

      Depends on if the machine is actually running properly and most times the photo specialists have no choice but to have the customer come back due to technical errors. However, there is such a thing as a phone. At our store we call the customer if it is going to be late so they don’t have to make two trips.

      • RB says:

        All through high school, I worked at a CVS with a one hour photo booth, and you’re right, it almost never took one hour. If the customer complained, the manager had instructed us to explain that the only the actual processing and printing of the photos takes one hour, and that the wait until we got to them could be pretty much any amount of time.

        Also, our idiot photo person destroyed at least one person’s film per shift. It’s SO worth the extra time it takes to have your photos sent out and processed by someone who actually knows what they’re doing.

    • kg333 says:

      CVS’s photo people must really suck then…I worked at the one in Meijer, and like the guy above said, it would take about 20-25 minutes to develop and print a roll. Aaaand that would include individually adjusting exposure on each picture, which is a heck of a lot better than the send out service, which does a flat adjustment per roll. That was a fun job, other than the stupid people who wanted to check out groceries at the photo lab counter when lines were long…

    • riatha82 says:

      I would have to agree – I can still remember standing at the Wal-Mart photo counter going “Okay, I’ll be back in an hour”, and having the person on the other side of the counter go “oh, they won’t be ready in an hour”. My response was “then when?”, to which I remember one night receiving the response “well, it’s 6pm now, we’re really busy, we close at 9pm, so…tomorrow around 4pm?” WTF?! And they charged more for this service!

  7. Marion the ... says:

    I feel your pain. Substitute “Where is the bathroom” for “How long does the 1-hour photo developing take” and you have the working life of a reference librarian. Hang in there!

    • My Life in So Called HD says:

      Ha! We did a study at the library where I used to work and that was BY FAR the number one question the Reference Librarians were answering.

    • bodo says:

      When I worked in my college library “open media” lab (the non-book stuff – we’re talking early 1980s, so anything from audio cassettes to video tape to film strips etc.) people would ask me when we closed when I was standing, literally, under the sign designating our hours. And I’m not a big guy.

  8. Simpson, Lisa says:

    Haw haw! I thought that just happened in my photo lab… how sad… and incredibly funny..

  9. CC says:

    The most common question I ever got was, “So, uh, do you ever get to see any… y’know… heh heh… dirty pictures?”

    • Yosh says:

      My brother worked at one of these places. He did see quite a few rolls of film with naked pics. He even found child porn and called the police, who were waiting for the guy when he got there.
      Taking child porn to a one hour photo shop? Seriously??

    • Becka says:

      I got that one the most too, besides the how long is one-hour processing one. I saw some pretty weird naked pix, but what always got me is that these people would come back in and pick up their pictures, and i’d have to try to look them in the eye and not laugh, since i now know what they look like underneath. do they not realize we see these pix? mardi gras was the worst time of year for pix like that…

  10. KZN02 says:

    At least it’s an easy question to answer.

  11. ellen says:

    Hah, yeah, the only times it takes an hour to develop pictures are if there’s like, 300 or I’m behind.

  12. uweretheone says:

    What’s even better is when the employee at the register tells them their pictures will be done in 15 minutes, and neglects to tell that to me, the guy working in the lab…

    • Heahter says:

      Hahha, yes. That happens to me all the time. I’ll be on a 15 and a manager or other employee will tell the customer their kiosk order will be done in ten minutes, and i come out and the customer is all “where are my prints!?” WTF.

  13. orange says:

    59 minuts and 60 seconds

  14. bustedflush says:

    This is funny. However – and I think other people have touched on this – at most one-hour photos I’ve frequented, I don’t ask how long it will take because the employee usually offers up something like, “They’ll be ready in two and a half hours.” Well, the name of your service says otherwise.

    • Becka says:

      What customers fail to realize is that the machines can only physically go so fast, and that the lab tech has to be able to put the film in the machines and cut the negatives and put the prints in the envelopes, all while fielding questions from people about sale prices on soda and will we match a competitor’s price and so on. and if the customer ahead of you drops off 50 rolls from their wedding last night, you can bet your film won’t be ready in an hour.

  15. persnip says:

    Honestly, I’ve been to several one hour places that told me it would take more than an hour. It’s a valid question.

  16. dancing.faeries.86 says:

    omg, totally! i HATE that question!

  17. Solinbeb says:

    It’s sad but true.

    Even moreso now that mine’s got straight digital (no longer developing film in the one hour lab)

    • LinkMoo says:

      Mine was going to go dry lab as well, but somehow we managed to run enough rolls through the processor that week that corporate decided not to go dry for our store. I did not like that decision.

  18. cipher_nemo says:

    hahahaha, nice :-)

  19. Lucretio says:

    I worked in a retail photo lab for 8 years and hated that the contracted company called it One Hour Photo. Again, one roll, nothing else going, Good exposure on the customer / camera end… 25 minutes. 3 36 Exp Triple sets of overexposed wedding pictures… 4.5 hours (Chem/ paper refills/ readjusting/ plotting their doom/ lunch break) It’s a highly variable scenario.

  20. MissButtonMadder says:

    I work in a photo lab, and this SPOT FRIGGING ON.
    And of course, if you have the average amount of film to be developed, one hour.

    If you are dropping off a grocery sized bag of film that archives the frivolous moments of your life, then we’ll call you when it’s ready. ;D

  21. wondergirl3413 says:

    Easily done in under an hour, depending on volume and number of customers you have to wait on.
    Most annoying– people who drop off rolls of film that they “found” or that they let their 5 year old experiment with who then get pissed if it’s not done within an hour.
    Funniest– people who call in asking if you develop “naked pictures” and if you can develop them without looking at them.
    The best I ever got was a woman who dropped off a roll of film and warned me that her pictures might be dark because she was wearing her sunglasses when she took them.

  22. christopher lee says:

    what’s worse is when you then have to say, “we’re really busy and it may take a little over an hour” and they flip out. but if they didn’t ask it doesn’t matter if they have to come back two hours later.

  23. DrBShadow says:

    My goodness this is the truth… and I worked in the photo lab it was like… um… we do not do instant… *tries not to point at the obvious twenty-thousand signs everywhere and stickers on products saying such a thing and the large sign in window.*

  24. Becky says:

    Hahaha! Best graph ever! (I’ve been working in the photo waaaay too long!) ;-/

    • Becky says:

      Hm, so I can’t edit what I wrote and I typed like a moron…

      (I’ve been working in the photo LAB waaay too long!) :-/

      There we go :-)

  25. Wraith says:

    I work photolab too… had a customer once come in and complain, demanding free pictures, because her one hour order had been, so far, forty-five minutes. I honestly didn’t know what to tell her that wouldn’t get me fired.

  26. Mrs.Smith says:

    When working in a one hour photo lab and asked the very annoying question “How long will my order take to get ready?” I respond ” Two hours” where they get offensive and say, “But i thought this was a one hour lab” where i say” i guess you answered your own question” their faces are priceless.

  27. Queen Orange Soda says:

    Am I the only one who noticed the colors of this graph are the the colors of the Swedish flag?


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