-
-
Copy & paste this:
« Previous THINGS I WORRY ABOUT VS AGE | Usage of my Cell Phone Next »
» 29 TPS Reports
Leave a Reply
-
Latest Comments
Rumor on Know Your Nerds dashvader on A Graph, This Is fdsdfa on We’re Number One! dashvader on But That Means I Was… Ew… Alima on Top 10 Read Books Troll on A Foolproof Plan Conky on Know Your Nerds dashvader on Hopefully Not in That Ord… TJanssen411 on They’re Getting Loose Wi… CandleJack on Know Your Nerds Crabman on Hopefully Not in That Ord… Benny on I’m Not Sure How Any of … alyssa on Would You Look at This Ra… themightybaloon on Would You Look at This Ra… Crabman on It’s Not Hard 
Cheezburger Company Blog
![\"Quantcast\"/](\"http://pixel.quantserve.com/pixel/p-94wNw88f65Rhk.gif?labels=MTVN%20Digital%20Tribes\")
You know, this is about inversely proportional to your chances of getting disconnected, which only seem to be high when you have the tech that knows nothing. The good techs get the shoddy phones that always seem to go on the fritz…
or worse, they put you on hold for 15 minutes and transfer you to a foreign operator
This is actually 100% opposite, many “level 1″ tech support is overseas and read from a script for basic problems, like rebooting the PC, reinstalling software and changing basic settings. When you need to do more complicated things you are escalated to Tier 2 or even 3 which will be in America.
Dude… it’s a joke.
Thanks Phedre, you made me lol.
anyone else see the irony in the “rebooting” problems being Canadian operator based? Whats that all aboot?
get it? aboot? haha I slay myself
I see what you did there.
AH HA.. HA HA HA.. HA.. no
I giggled when I saw that. I figured at least some people around here would get that too. Thank you for not disappointing!
Because eventually you’d want to stab them.
as a tech, I resent th *hurk*
WIN
So, would they be on Mars if I need to re-install Window?
nah, thats larry down the street.
.
you can lol now.
There are american tech support people? Like, that speak understandable english? Really? My programming instructor could barely speak english..
My boyfriend does tech support in Canada and he’s not even speaking english when he does!
I went on a flight using American Airlines and the flight attendents could barely speak english! No one speaks understandable english anymore!! Geez!!
you have a boyfriend
I provide tech support from South America, and if I needed help messing with my BIOS I would much rather deal with one of my coworkers in Uruguay, or somebody in India, than to have to deal with rude, know-it-all wannabes baes in US. What people sometimes do not understand is that, while in US working for a helpdesk is not really considered a good job and they hire people who not always has the right sets of skills, in other countries such as mine it is well considered and most people have college degrees, and we care the job since it makes a difference in our economy, so we tend to be nicer. O.k., so our English is not the best, but remember, just because tech support is overseas it does not mean we don’t know what we are doing.
This is funy, nonetheless.
Sorry if my English is not easy to understand, remember, I’m far away.
We understand your English ok.
Yea, you’re right, tech support in the US is not highly regarded. Part of this is due to the fact that there are so many engineers here that are higher up on the ladder.
Treating tech support with respect is something that both the support people, their customers and other departments should try to kindly keep in mind.
Good point, ….
When I reach someone who is in a South American country or in the Philippines, they usually speak English very well. There have been other times when I reached someone in the US that I barely could understand. At least those in South America and Philippines make an effort to speak English.
I have no problem with the tech support people as much as their overuse of the word SIR.
wow as the level of tech support increases it gets closer to home…. by the time it gets to “replace your PSU and install a new hard drive” it will be the guy in the office next door.
or more likely it would be me (what with being a computer tech and all), saying that to the guy next door
(posted by some random Australian computer tech)
And here I was thinking “Should I comment on how none of these people are apparently in Oz and therefore none of them are actually close to me?” But then you solved my dilemma by doing it for me. Huzzah!
You need to call tech support to get help with turning the computer on?
Ah – you live in the USA. Would your name happen to be could-only-be-more-ex-if-you-were-dead-president George W. Bush?
Africa, Canada, and US are discrete. This graph is done wrong, but very funny,
I’m in a line of work where I need to provide tech support to all types of people, from custodial staff to brain surgeons, and I’d just like to say that if you think you need to call tech support because you ‘need to mess with your BIOS’ then you DON’T NEED TO MESS WITH YOUR BIOS. But I guess my saying this is irrelevant, since we both know you’re going to try it before you call anyway. But I suppose that’s just the way you are, because when your car is making a funny noise, you start screwing with the engine and ask your friend who rebuilt a lawnmower in shop class once for advice before you’d go to a mechanic, right?
Jerks.
I also work tech support and you have just proven a theory i’ve had for several years, there needs to be a test people must take before they are allowed to have any form of advanced electronic technology, especially a computer and the test results would the following:
you show that you definitely know what you’re doing pass test you get a computer, and allowed to have other forms of advanced technology
you fail but show promise you can take classes to get better then you can retake the test but you only have so many times you can try, if all tries are exhausted you can’t have a computer but you can have a tv because you can at least turn it on
if you’re so stupid you can’t turn it on…no computer for you EVER and no you can’t retake the test or take classes because you can’t even figure out how to turn the thing on and no you can’t have any other form of electronic technology because you’re probably to stupid to figure out how to turn that on too!
LOL I like how you put Need to Reboot on the ones for Canadians. That’s hilarious! Did you do that on purpose?
Fail is using “Windows Update” Mac’s are Better!
this is why we have geek squad, people.